Privacy Policy

Last updated: January 2025 · Effective: January 1, 2025

1. Introduction

Etrads Inc. ("Etrads", "we", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By using Etrads, you agree to the terms of this policy.

2. Information We Collect

2.1 Information You Provide

• Account registration: Full name, username, email address, date of birth, phone number, country and state.
• Financial information: Cryptocurrency wallet addresses, bank account details for withdrawal processing, transaction history.
• Identity verification: Government-issued ID where required by applicable law.
• Communications: Messages sent to our support team and survey responses.

2.2 Automatically Collected Information

• Device data: IP address, browser type, operating system, and device identifiers.
• Usage data: Pages visited, trades executed, investment actions and session duration.
• Cookies: See our Cookie Policy for full details.

3. How We Use Your Information

• To create, manage, and verify your account.
• To process deposits, withdrawals, trades, and investment plans.
• To send transactional emails including trade confirmations and deposit approvals.
• To detect, prevent, and investigate fraud and financial crime.
• To comply with AML/KYC and other legal obligations.
• To improve our platform and conduct internal analytics.

4. Legal Basis for Processing (GDPR)

• Contract performance: Processing necessary to deliver our services.
• Legal obligation: Compliance with AML, KYC, and financial regulations.
• Legitimate interests: Fraud prevention and platform security.
• Consent: Marketing communications, withdrawable at any time.

5. Data Sharing

We do not sell your personal information. We may share data with service providers (email delivery, cloud infrastructure) under strict data processing agreements, regulatory authorities when required by law, and in connection with a business transfer where you will be notified.

6. Data Retention

We retain personal data while your account is active and for up to 7 years after closure to comply with financial record-keeping regulations. You may request earlier deletion except where retention is legally mandated.

7. Your Rights

You may have the right to access, correct, delete, restrict, or port your data, and to object to certain processing. Contact privacy@Etrads.com to exercise any of these rights.

8. Security

We use 256-bit TLS encryption on all data in transit, bcrypt password hashing, device-level two-factor authentication, and conduct regular security audits. No method of transmission over the internet is 100% secure.

9. Children

Etrads is not directed to individuals under 18. We do not knowingly collect data from minors and will delete any such data upon discovery.

10. Changes

We will notify you of material changes via email at least 14 days before they take effect.

11. Contact

Privacy inquiries: privacy@Etrads.com
General legal: legal@Etrads.com